Delete your AW Fitness / Akash World account
AW Fitness is the fitness app of Akash World, operated by Akash Gupta, on your phone and on the website. It has no account of its own: you sign in to it with your Akash World account, the same one you use for the rest of the website, so deleting that account deletes your AW Fitness data with everything else.
You do not need to sign in, or to have the app installed, to read this page or to ask for deletion by email.
How to delete your account
You can ask for your account to be deleted in three ways:
- in the AW Fitness app on your phone, under Profile → Delete account;
- on the website, on the Delete my account page of your account, where you type DELETE to confirm;
- by email from the address on your account to akash@akash-world.com; we may ask you to confirm the request comes from you.
We carry out the deletion within 30 days of your request (for an emailed request, within 30 days of your confirming it). Until then your account keeps working, and the date by which it will be deleted is shown on the same page in the app and on the website.
Cancelling. You can cancel a pending request at any time before it is carried out, with the cancel button on that same page, in the app or on the website; you can also email us to cancel it. Once the deletion has been carried out it cannot be undone.
What is deleted. When we carry out the deletion, we:
- delete your files, any data exports, datasets and documents, your Data Analyst conversations, saved questions and dashboards, your AW Fitness records, your feedback (with any images attached to it) and problem reports, your notifications and email preferences, and your Showcase projects, assets and sites (a published site goes offline at once and its address becomes free for others; the builder’s own copy of each build’s output is deleted within 90 days of the build);
- delete your sign-in account at Amazon Cognito, and remove your email address, name and sign-in identifier from our records, so the account can no longer be used or linked to you.
- remove the link between your account and Google or Apple, if you signed in with one. You can also remove Akash World from your Google account at myaccount.google.com/permissions, or on an Apple device in Settings → Apple Account → Sign in with Apple. If you later sign in with Google or Apple again using the same email address, that creates a new, empty account.
What is kept, and why.
- We keep the credit ledger and payment records, which by law and by design cannot be edited after the fact, attached to the anonymised account. A record of each paid job’s cost is kept, but not what you asked or what it returned. Unused credits are not refunded.
- We also keep the record of your consents (see AW Fitness consents), attached to the anonymised account, as the record of what you agreed to and when.
- Copies in backups age out as described under Backups, up to 120 days after the deletion. Backups are used only to recover the service.
More
The privacy policy says what we collect and how long each kind of record is kept while your account exists. To delete some of your data without deleting the account, delete those records in the app or on the website; each is removed for good 30 days after you delete it (see AW Fitness records you delete). Questions go to akash@akash-world.com.